KitchenAid Dishwasher Control Panel Not Working [How To Fix]

By: Talen Quire

Is your KitchenAid dishwasher’s control panel causing you headaches? You’re not alone. Dealing with a malfunctioning control panel can be frustrating. Whether it’s unresponsive buttons, a blank display, or strange behavior, a faulty control panel can disrupt your whole routine.

Imagine standing in front of your dishwasher, ready to start a load of dishes, only to find that the control panel is not working. However, there’s no need to panic.

In this article, we’ll delve into the common causes behind a malfunctioning KitchenAid dishwasher control panel and provide you with practical solutions to get it back to normal condition. 

Let’s get started.

KitchenAid dishwasher control panel error

Why My KitchenAid Dishwasher Control Panel Is Not Working?

Here are the reasons for your KitchenAid dishwasher’s non-working control panel:

Power Supply Issue

A power supply issue can cause a KitchenAid dishwasher’s control panel to malfunction by disrupting the flow of electricity to the appliance. When there’s no power reaching the dishwasher, the control panel won’t light up or respond to button presses.


Start by checking the circuit breakers and GFCI outlets to ensure they haven’t tripped. If they have, reset them and see if that restores power to the dishwasher. Inspect any fuses related to the dishwasher to ensure they haven’t blown.

Since most dishwashers are hardwired, check the junction box on the dishwasher for loose or burnt wires.

Incorrect Settings

Dishwasher has activated wrong settings

Incorrect settings such as an activated child lock, delayed start, or demo mode can cause the control panel of your KitchenAid dishwasher to appear non-functional.

The control lock or child lock feature, when enabled, disables the control panel to prevent accidental touch. If the child lock is active and you try to operate the dishwasher, the control panel will not respond to your commands. 

Similarly, if the delayed start feature is set to a future time, the control panel may appear non-responsive until the start time is reached.


Refer to your dishwasher’s manual for instructions on how to deactivate the child lock feature and cancel the delayed start setting.

Software Glitch

A software glitch can also lead to a non-working control panel in your KitchenAid dishwasher. This glitch can cause the control panel to freeze or become unresponsive, making it impossible to select or start a cycle.


To resolve this glitch, you can reset the control panel. To do this:

  • Start by disconnecting the dishwasher from its power source for about one minute. This action allows the dishwasher’s software to reset.
  • After one minute, reconnect the dishwasher to its power source.

Door Latch Problem

When the door latch malfunctions, it can prevent the dishwasher from starting a wash cycle, which may make the control panel appear unresponsive.


Inspect the door latch for any visible damage. If the latch appears to be damaged, it may need to be replaced.

You can also use a multimeter to test the micro switch inside the door latch for electrical continuity. If the switch does not have continuity, it indicates a faulty switch or latch assembly that should be replaced.

Error Code

Error code on dishwasher

When the dishwasher lights are blinking or flashing or when a fault code appears in the display window, it indicates that the dishwasher is facing an error code.


Consult the wiring diagram, tech sheet, and/or user manual for your dishwasher. These resources can provide valuable information about the specific error code and what it means.

Once you have identified the error code, you can take the necessary steps to resolve the issue.

Water Supply Issues

The dishwasher requires an adequate supply of water to operate correctly. If there is a problem with the water supply, such as low water pressure or a blocked water inlet valve, the dishwasher may not be able to fill with water properly.


Check the water supply valve connected to the dishwasher to ensure it is fully open. Inspect the water inlet valve for any signs of blockage or damage. If the valve is blocked, clean it properly to remove any debris.

Additionally, check the dishwasher’s water supply line for any kinks or obstructions that may be preventing the water flow. Straighten out any kinks and remove any obstructions to allow water to flow freely.

Blown Thermal Fuse

The thermal fuse is a safety device that helps prevent the dishwasher from overheating. If the thermal fuse blows, it interrupts the flow of electricity to the dishwasher, including the control panel. As a result, your control panel will not work.


Locate and inspect the thermal fuse. The thermal fuse is typically located near the control board or on the dishwasher’s heating element. Use a multimeter to test the thermal fuse for continuity. If it does not have continuity, it means the thermal fuse has blown and will need to be replaced.

Faulty Touchpad

The touchpad is the interface through which you interact with the dishwasher, allowing you to select different cycles and options. If the touchpad becomes faulty or damaged, it may not respond to your touch inputs, causing the control panel to appear unresponsive.


Inspect the touchpad for any physical damage or wear. If the touchpad appears damaged, it may need to be replaced.

Faulty Control Board

Dishwasher control board

The main control board is responsible for regulating various functions within the dishwasher, including sending voltage to the touchpad. If there is an issue with the main control board, it may fail to send the necessary voltage to the touchpad, resulting in unresponsive buttons.


Replace the control board with a new functioning one.

Watch this video to know the detailed steps to change the main control board:

What Should I Do if the Touchpad on My KitchenAid Dishwasher Is Unresponsive?

Try to Fix It By Yourself

You should attempt to resolve the unresponsive touchpad issue on your KitchenAid dishwasher by yourself. I have mentioned all the common causes of this issue with their troubleshooting steps.  

Call a Professional Technician

If you are unable to resolve the issue with the touchpad on your KitchenAid dishwasher, you should call a verified professional technician for assistance. A qualified technician will have the expertise and tools necessary to diagnose and fix the problem. They can also ensure that any repairs are done safely and efficiently.

What Are Some Tips to Prevent Kitchenaid Dishwasher’s Control Panel from Malfunctioning?

Tips for dishwasher maintenance

Here are some tips to prevent your KitchenAid dishwasher’s control panel from malfunctioning:

  • Regularly clean the touchpad and control panel with a soft, damp cloth to remove dirt and debris.
  • Avoid using excessive force when pressing the buttons on the control panel.
  • Ensure that the dishwasher is properly installed and leveled to prevent stress on the control panel.
  • Do not overload the dishwasher, as this can put strain on the control panel and other components.
  • Inspect the door latch regularly and replace it if it shows signs of wear or damage to prevent issues with the control panel.
  • Follow the manufacturer’s instructions for loading the dishwasher to avoid blocking the control panel or buttons.
  • Use the dishwasher’s features, such as the child lock and delay start, according to the manufacturer’s guidelines.


How Do You Reset the Control Panel on a Kitchenaid Dishwasher?

To reset the control panel on a KitchenAid dishwasher, ensure the door is closed and latched. Press the “hi-temp scrub” and “energy saver dry” buttons one after the other, repeating until each button is pressed five times.

Is There a Way to Test if the Control Panel on My Kitchenaid Dishwasher Is Faulty?

Yes, you can test the control panel on your KitchenAid dishwasher by checking for continuity using a multimeter.

Can a Power Surge Cause the Control Panel on My Kitchenaid Dishwasher to Malfunction?

Yes, a power surge can cause the control panel on your KitchenAid dishwasher to malfunction. Consider using a surge protector to protect your dishwasher from power surges.

Is It Possible to Replace the Control Panel on a Kitchenaid Dishwasher Myself?

Yes, it is possible to replace the control panel on a KitchenAid dishwasher yourself. However, it is recommended to consult the dishwasher’s manual or seek professional help to ensure proper replacement.

Can a Clogged Filter Affect the Functionality of the Control Panel on a Kitchenaid Dishwasher?

Yes, a clogged filter can affect the functionality of the control panel on a KitchenAid dishwasher. A clogged filter can restrict water flow, leading to issues with the dishwasher’s operation. Regularly clean the filter to prevent clogs.


Troubleshooting a non-working control panel on a KitchenAid dishwasher involves several key steps. Firstly, check the power supply and reset the dishwasher. Inspecting the touchpad and door latch for damage or wear is important, as these components play a significant role in the control panel’s working. Additionally, issues such as error codes, faulty control boards, and blown thermal fuses can also cause control panel malfunctions.

Regular maintenance, such as cleaning the touchpad and control panel and avoiding overloading the dishwasher, can help prevent future issues. If troubleshooting does not resolve the problem, seek professional assistance. 

About Talen Quire

Talen Quire is a seasoned mechanical engineer with 20 years of industry experience. He earned his engineering degree from the University of Michigan and holds certifications in research and prototype development. Talen has collaborated with top brands like KitchenAid, GE, and BOSCH. Currently, he works at a leading research and development company. Passionate about technology, Talen actively shares the latest tech updates online, engaging a community of enthusiasts and professionals. Outside of work, he's an amateur astronomer and enjoys woodworking, creating detailed furniture and gadgets in his workshop.

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